TY  - GEN
AB  - One sad reality of social work practice is that practitioners sometimes encounter crises when they err and when clients and former clients accuse them of wrongdoing. Too often I’ve consulted on litigation and licensing board cases where unhappy clients and former clients claim, for example, that social workers violated boundaries, mismanaged confidential information, improperly terminated services, provided poor service, or engaged in a conflict of interest. The good news is that it’s relatively rare for social workers to be named in formal complaints. The bad news is that this happens too often.
AD  - Rhode Island College
AU  - Reamer, Frederic G.
DA  - 2014
ID  - 1890
JF  - Faculty Publications
KW  - wrongdoing in social work
KW  - client complaint
KW  - violated boundaries
KW  - conflict of interest
KW  - managing error
KW  - ethical standards
LA  - eng
N2  - One sad reality of social work practice is that practitioners sometimes encounter crises when they err and when clients and former clients accuse them of wrongdoing. Too often I’ve consulted on litigation and licensing board cases where unhappy clients and former clients claim, for example, that social workers violated boundaries, mismanaged confidential information, improperly terminated services, provided poor service, or engaged in a conflict of interest. The good news is that it’s relatively rare for social workers to be named in formal complaints. The bad news is that this happens too often.
PY  - 2014
T1  - Eye on Ethics: Saying 'I'm Sorry': Social Workers' Error Management
TI  - Eye on Ethics: Saying 'I'm Sorry': Social Workers' Error Management
Y1  - 2014
ER  -